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eBay sent this message to Jerry Nelson (jerry-va).
Your registered name is included to show this message originated from eBay. Learn more.
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Important Message from eBay Loss Prevention Department
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The following is a courtesy notice from eBay Trust & Safety regarding:
User ID - auction_price_for_you
Our records show that you were a bidder or buyer of one or more of this
seller's items. We recently removed all of this seller's active
listings and have suspended the seller's trading privileges. Due to
privacy concerns we will not be able to share further details related
to this seller.
If someone claiming to be the seller asks you to complete a transaction
outside of eBay, we strongly recommend that you ignore the request.
Transactions for items listed on eBay that are completed outside of the
eBay marketplace are not covered by the Buyer Protection services
offered by eBay and can be highly indicative of fraud.
If you have not sent payment to the seller, we urge you to not proceed
until you are completely confident that the transaction will be
completed safely. One method for gaining confidence in the transaction
is to request the seller's contact information and confirm the
transaction via telephone. For instruction on how to request contact
information and more "Tips for Buyers" please visit:
http://pages.ebay.com/help/confidence/isgw-fraud-buyer-tips.html
If you have already paid, you may wish to pursue recouping your funds. Some steps you might take include:
1. Ask the seller for a refund
2. If you paid by check, ask your bank to stop payment
3. If you paid by credit card, contact your credit card company's security department
4. If you have made a payment by money order or wire transfer, you may
contact that company for further information at 1-800-325-6000 (Western
Union), or at 1-800-926-9400 (Money Gram)
5. If you paid with PayPal, review the Buyer Complaint Process at:
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/protections-buyer-outside
There are many tips on how to protect yourself with any Internet transaction in the eBay Security Center located at:
http://pages.ebay.com/securitycenter
Our goal is to ensure that your eBay experience is safe so that you can
buy confidently. It is rare that something goes wrong with a
transaction on eBay, but we're here to help you protect yourself in the
event it does. If you have any questions, please reply directly to this
email.
Regards,
Customer Support (Trust and Safety Department)
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